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Terms of Service

We (the tribe at Bobbin) offer a service to turn ideas into books in as little as five months and would love for you to use it.

 

The following TERMS OF SERVICE are subject to change at any time and at the sole discretion of the Site owner and operator. Please visit the site regularly for updates.

 

Owners and Collectors of Information

 

The following terms and conditions govern all use of the websites owned by Bbbbin Media Inc. (collectively “we,” “us,” or “our”) including but not limited to the BobbinMedia.com website and all content, services, and products available at or through the website, including, but not limited to, Bobbin Luminary, Bobbin Professional, Bobbin Publishing, Bobbin Author Academy, Bobbin Book Launch and Bobbin AudioBook, (taken together, our “Services”) and any other site that we have owned or operated, do own and operate or may own or operate in the future including social media sites (collectively, the “Sites”). Our Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Bobbin’s Privacy Policy) and procedures that may be published from time to time by Bobbin (collectively, the “Agreement”). You agree that we, Bobbin (“Bobbin Media Inc.”) may automatically upgrade our Services, and these terms will apply to any upgrades.

 

Please read this Agreement carefully before accessing or using our Services. By accessing or using any part of our services, you agree to be bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access or use any of our services. If these terms and conditions are considered an offer by Bobbin, acceptance is expressly limited to these terms.

 

  1. Responsibility of Visitors

 

Bobbin has not reviewed, and cannot review, all of the material, including computer software, posted to our Services, and cannot therefore be responsible for that material’s content, use or effects. By operating our Services, Bobbin does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful, or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Our Services may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. Our Services may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Bobbin disclaims any responsibility for any harm resulting from the use by visitors of our Services, or from any downloading by those visitors of content there posted.

 

  1. Content Posted on Other Websites

 

We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which BobbinMedia.com links, and that link to BobbinMedia.com. Bobbin does not have any control over those websites, and is not responsible for their contents or their use. By linking to a website, Bobbin does not represent or imply that it endorses such website. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Bobbin disclaims any responsibility for any harm resulting from your use of websites and webpages.

 

  1. Submissions

 

We welcome your comments about any of the Sites. However, we will not review or consider any unsolicited creative submissions or suggestions for topics at our seminars or within our newsletters or products. We hope you will understand that this policy is intended to avoid the possibility of future misunderstandings in the event that ideas developed by our staff might seem to be similar to the ideas submitted to us. Accordingly, we must ask that you not send us any original creative ideas, suggestions or materials. If, despite our request, you send us any idea, suggestion or material (“Submission”), it shall become our property. We will not be subject to any obligation of confidence for any Submission, and we will not be liable for any use or disclosure of any Submission. In the case that you submit something to us and it is unsolicited, we will exclusively own all rights to the Submission worldwide, and we will be entitled to the unrestricted use of the Submission for any purpose, without compensation or notification to the provider of the Submission. Given this fact, we ask that you refrain from submitting creative projects to us, particularly those that are confidential or personal to you.




  1. Copyright Infringement and DMCA Policy

 

As Bobbin asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by BobbinMedia.com violates your copyright, you are encouraged to notify Bobbin in accordance with the Digital Millennium Copyright Act (“DMCA”) Policy. Bobbin will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Bobbin will terminate a visitor’s access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Bobbin or others.

 

  1. Forums

 

A “forum” means any message board, chat room, user review forum or other interactive service appearing on any of the Sites and includes both public boards and private folders. You must register in accordance with instructions that you will find on the Sites in order to contribute to any forum. You may not post on any forum, or send to any other forum user or our staff, any material that is abusive, vulgar, threatening, harassing, libelous, defamatory, obscene, invades a person’s privacy, violates any intellectual or other property rights, or that would otherwise violate any law. You may not use any forum in a commercial manner. You may not post material that solicits funds, or that advertises or solicits goods or services. You may not post material known to be false. You may not post messages that contain stock touts. You may not post or transmit any information, software or other material that contains a virus or other harmful component. We are not responsible for material appearing in any forum on the Sites, except for material signed by one of our identified representatives. We are not responsible for screening material posted by users for libel, obscenity, invasion of privacy, copyright or trademark infringement, accuracy, or for any other reason. We retain, however, the right to modify or remove messages or other material that we, in our sole discretion, consider infringing, offensive, abusive, defamatory, obscene, stale, or otherwise unacceptable. We also reserve the right to edit materials for any other reason. Whether or not we modify or remove such material, users remain solely responsible for the content of their messages or postings. By posting on the Sites, you grant (or warrant that the owner of such rights has expressly granted) us and/or relevant affiliated companies the worldwide, perpetual, nonexclusive right to use your questions, comments, and postings, in their original or edited form, in television programs, books, articles, commentaries, or in any other medium now known or later developed. You also warrant that you own or otherwise control all of the rights to the content you have posted and that the public posting and use of such content by us will not infringe the rights of any third party. Additionally, you warrant that any “moral rights” in posted materials have been waived. You are not entitled to any compensation for any materials you may post on the Sites.

 

  1. Intellectual Property

 

This Agreement does not transfer from Bobbin to you any Bobbin or third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with Bobbin. Bobbin, BobbinMedia.com, the Bobbin logo, and all other trademarks, service marks, graphics and logos used in connection with BobbinMedia.com or our Services, are trademarks or registered trademarks of Bobbin Media Inc. or Bobbin’s licensors. Other trademarks, service marks, graphics and logos used in connection with our Services may be the trademarks of other third parties. Your use of our Services grants you no right or license to reproduce or otherwise use any Bobbin or third-party trademarks. Any unauthorized use or distribution of our Sites proprietary concepts, materials, and intellectual property by you or your representatives is prohibited and we will pursue legal action and full damages if these terms are violated in order to protect its rights.

 

  1. Changes

 

We are constantly updating our Services, and that means sometimes we have to change the legal terms under which our Services are offered. If we make changes that are material, we will let you know by posting on one of our blogs, or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect. If you disagree with our changes, then you should stop using our Services within the designated notice period. Your continued use of our Services will be subject to the new terms. However, any dispute that arose before the changes shall be governed by the Terms (including the binding individual arbitration clause) that were in place when the dispute arose.

 

  1. Events, Information, and Speaker Changes

 

The events, information, and speakers listed on our Sites are subject to change without notification.

 

  1. Termination

 

Bobbin may terminate your access to all or any part of our Website(s) or Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your account (if you have one), you may simply discontinue using our Services. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We offer a thirty-day money-back guarantee. If you are not satisfied with our services – for whatever reason – you may ask for your money back and it will be immediately refunded. After this thirty-day period, no refunds will be given.

 

We offer highly structured programs that are not right for all writers. Consequently, we reserve the right to refuse service to any prospective or existing customers. If you are not complying with our Author's Etiquette, you will be given ONE warning before being removed from the program. Writers who are removed will be refunded a prorated amount of the cost of the program based on the time elapsed. For example, if a customer is enrolled in a ten-week program and is removed after five weeks, 50% of the payment will be refunded minus the administrative fee.



  1. Disclaimer of Warranties

 

Our Services are provided “as is.” Bobbin and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Bobbin nor its suppliers and licensors, makes any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk.

 

  1. Limitation of Liability

 

In no event will Bobbin, or its suppliers or licensors, be liable with respect to any subject matter of this Agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Bobbin under this agreement during the twelve (12) month period prior to the cause of action. Bobbin shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

 

  1. No Professional Advice

 

The information contained in or made available through the Sites (including but not limited to information contained on message boards, in text files, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, psychological, or legal matters. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. We and our licencors or suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the Sites. Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. You alone are responsible and accountable for your decisions, actions and results in life, and by your use of the Sites, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.

 

  1. Earnings And Income Disclaimer

 

We don’t believe in “get rich” programs – only in hard work, adding value, building a real and professional career, and serving others with excellence and constancy. Our services are intended to help you share your message with a wider audience and to make a difference in the world while growing your personal brand. Our services take a lot of work and discipline just like any worthwhile endeavor or professional continuing education program. Please don’t enroll in our services if you believe in the “money for nothing get rich quick” myth or ideology; we only want serious people dedicated to real professional development who want to add value and move humanity forward. As stipulated by law, we can not and do not make any guarantees about your ability to get results or earn any money with our ideas, information, tools or strategies. We are not guaranteeing any specific outcome directly or indirectly attributed to this process. Great novels and screenplays can go unnoticed, and bad stories get published all the time… our goal at Bobbin Media is to give your story the strongest legs possible to run a competitive race in the commercial marketplace. We don’t know you and, besides, your results in life are up to you. Agreed? We just want to help by giving great content, direction, and strategies. We wish we could guarantee your complete satisfaction. Truth is, some writers opt-in to get their book affirmed. They aren’t open to criticism or being told that something is in need of further work, or they don’t agree to the specificity of that need within Bobbin’s feedback. That is not grounds for a refund (any more than you’d demand a refund from a doctor who has diagnosed you with something… serious). The scope of work here is Bobbin reading your work carefully, applying a set of specific criteria to multiple facets of the storytelling and reading experience within a qualitative analysis and, if possible, offer creative solutions and alternatives for the writer to consider. What we can guarantee is your satisfaction; we give you a 30-day 100% satisfaction guarantee, so if you are not happy for any reason with the quality of our training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Making decisions based on any information presented in our products, events, services, or web site, should be done only with the knowledge that you could experience risk or losses just like any entrepreneurial endeavor. Use caution and always consult your accountant, lawyer or professional adviser before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.

 

  1. Parental Permission

 

The Sites are not directed to children under the age of 13 and we will not knowingly collect personally identifiable information from children under 13. We strongly recommend that parents participate in their children’s exploration of the internet and any online services and use their browser’s parental controls to limit the areas of the internet to which their children have access. We may, at our discretion, require users under 18 to obtain the consent of a parent or guardian to view certain content, and we may limit access to certain content to users above a specified age. You agree to abide by any such restrictions, and not to help anyone avoid these restrictions.

 

  1. Explicit Language & Mature Content

 

On our Sites we will occasionally discuss mature topics and language relating to personal and professional growth that may use explicit language. Users who are uncomfortable with such topics or language should not use our Sites.

 

  1. General Representation and Warranty

 

You represent and warrant that (i) your use of our Services will be in strict accordance with the Bobbin Privacy Policy, with this Agreement, and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of our Services will not infringe or misappropriate the intellectual property rights of any third party.

 

  1. US Economic Sanctions

 

You expressly represent and warrant that your use of our Services and or associated services and products is not contrary to applicable U.S. Sanctions. Such use is prohibited, and Bobbin reserve the right to terminate accounts or access of those in the event of a breach of this condition.

 

  1. Indemnification

 

You agree to indemnify and hold harmless Bobbin, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of our Services, including but not limited to your violation of this Agreement.

 

  1. Translation

 

These Terms of Service were originally written in English (US). We may translate these terms into other languages. In the event of a conflict between a translated version of these Terms of Service and the English version, the English version will control.

 

  1. Miscellaneous

 

This Agreement constitutes the entire agreement between Bobbin and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Bobbin, or by the posting by Bobbin of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of our Services will be governed by the laws of the state of New York, U.S.A., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in New York, New York, U.S.A.. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. (“JAMS”) by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in New York, New York in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Bobbin may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

 

Refund Policy

 

On All Services Purchased After January 1st 2017

Unless otherwise stated on the specific product sales page and order form all of our products, programs and services come with an action based 30-day money back guarantee.

 

What are the conditions for the guarantee? Very simple: All we ask is that you actually take action in the product or program and give it a solid go. You must complete at least Week 1 through to Week 3 in order to qualify for a refund and we will ask you to provide the work you have completed should you ask for one (following of the course). We also require you to do this within 32 days from the date of purchase. Those are the terms plain and simple and they are very fair.

 

Monthly Subscriptions

All subscriptions are final and non refundable

Monthly Subscriptions automatically renew each month at the stated retail price until the subscription buyer manually cancels the subscription themselves via our website. You may also notify Bobbin that you wish to cancel. If you fail to manually cancel or notify us that you wish to cancel your subscription, you will continue to be charged. PayPal subscriptions must be canceled via the PayPal dashboard, following this guide.

 

Bobbin Author Academy

Bobbin Media offers a full thirty-day money-back guarantee on our book coaching services from the start of the selected service. If you are not satisfied – for whatever reason – you may ask for your money back and it will be immediately refunded. After this thirty-day period, no refunds will be given.

 

If you wish to take a break from our services, we can accommodate that for you. It is our policy that a break must occur at one-month intervals. I.E. If you wish to take a break in the month of September, it must be for a full month/30 day cycle and there are no “saving weeks.” So if you’re two weeks into your monthly cycle and wish to take a break, you cannot “save” or “hold onto” the two remaining weeks.

 

Bobbin Author Accelerator

We offer a 30-day cancellation window. This means that within the first 30 days, you can cancel your participation in Bobbin Author Accelerator.

 

If you’ve paid upfront, you’ll receive a prorated refund (we will retain the cost of the first month and a $300 admin fee).

 

If you have chosen to pay in monthly installments, you will be released from your payment commitment for the remaining months, however, we will retain the cost of the first month and a $300 admin fee that will be charged to your account upon confirmation of cancellation.

 

PLEASE BE ABSOLUTELY SURE THIS IS THE RIGHT PROGRAM FOR YOU BEFORE YOU COMMIT!

 

We invest a lot of time and resources in your success even before you start. We do everything we can to ensure that this program is right for you, including a free 30-minute consultation to talk through the program logistics, robust FAQs that address key aspects of the program, and a team approach to evaluating your application materials so we can do everything in our power to best help you meet your goals.

 

We expect you to bring the same level of commitment to this work. We have found that the biggest reason writers do not finish their manuscripts is because they fail to show up for themselves -- there is always a reason or an excuse for why they can’t commit. Our goal is to help you finish, which is why this program is structured the way it is. It’s very intentional. That’s why we do not honor membership cancellations after the first 30 days.

 

PLEASE BE ABSOLUTELY SURE THIS IS THE RIGHT PROGRAM FOR YOU BEFORE YOU COMMIT!

 

To be eligible for a refund, you must submit your request to [email protected].

 

We will also check to see that you have watched the available course videos.

 

All refunds are discretionary, and eligibility is determined only after all requested items are submitted to our support team.

 

Deciding after you purchase that you can't afford payments or deem the program too intense or just don't want to do the course anymore does NOT qualify you for a refund. PLEASE, PLEASE, PLEASE make sure you are 100% ready to take our courses.

 

This refund policy is designed to give you 30 days to try our system, get acquainted, and learn. If you do the work, put in your best effort, and feel that we haven’t delivered on our promise, we will issue a 100% refund.

 

We ask for the above evidence as we only want students who are willing to be present in the course and actually do the work. We are giving our 100% effort to provide the best and most effective learning environment possible, and want our students to have the same high standard. You owe it to yourself to give it your best!

 

PAYPAL DISPUTES AND CLAIMS

Due to fraudulent buyers we automatically decline all disputes and claims in Paypal if you have not made an attempt to contact our support.

 

Our support is on to manage refunds and questions. If you use the dispute system before contacting us we will consider it fraudulent and automatically decline it. Your refund will also be automatically voided in our system for unnecessary disputes.

 

Customer Service:

If you have questions or comments regarding please contact us at our support desk HERE

 

Hours of Operation

Membership support office is open Monday - Friday 9am- 5pm EST

We close for all government observed holidays

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